Read what our customers are saying
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
The telephone service was excellent. My options were explained clearly and the price was half what I was originally paying for my two dogs.
The telephone service was excellent. my options were explained clearly and the price was half what i was originally paying for my two dogs.
Product Rating
Service Rating
Would recommend to anyone. peace of mind when accidents happen.
Rosemary SEMMENS -
RSPCA Pet Insurance
Product Review
Service Review
Very friendly knowledgeable staff not pushy.
Very friendly knowledgeable staff not pushy.
Product Rating
Service Rating
Nancy Costa -
RSPCA Pet Insurance
Service Review
Great customer service, very informative, the staff member spent the time to answer my questions about the comparisons with me taking out cover through my health fund compared to RSPCA pet insurance. I would recommend it to others.
Great customer service, very informative, the staff member spent the time to answer my questions about the comparisons with me taking out cover through my...
Service Rating
Very good service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Very helpful and friendly
Service Review
Excellent service ...I was recommended by my sister who has insurance with you guys
Excellent service ...i was recommended by my sister who has insurance with you guys
Product Rating
Service Rating
Better attention to details
Manon Heuvelink -
RSPCA Pet Insurance
Service Review
I had I nice conversation with Hayley and it took about 30 minutes to set everything up wich was all fine. Unfortunately I noticed in the policy a few mistakes in spelling of my dogs name (Lly instead of Lily) and date of birth (1/11 instead of 25/11). I think that are just sloppy mistakes, clearly the person filling this out wasn't paying attention or didn't check things afterwards. It's a bit frustrating you take that long to set it up, rspca takes a long time explaining all the terms and conditions but don't take the time to double check details.
I had i nice conversation with hayley and it took about 30 minutes to set everything up wich was all fine. unfortunately i noticed in the policy a few mistakes...
Service Rating
Great experience
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Explained everything really well and we're very friendly.
Explained everything really well and we're very friendly.
Product Rating
Service Rating
Patricia Ciantar -
RSPCA Pet Insurance
Service Review
Very helpful...not pushy in their approached...true to their word ar getting back to me. Knew the products well.
Very helpful...not pushy in their approached...true to their word ar getting back to me. knew the products well.
Service Rating
Great and easy
KYLIE -
RSPCA Pet Insurance
Product Review
Service Review
Great service and easy to chat to would glad recommend them
Great service and easy to chat to would glad recommend them
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The gentleman who assisted me With taking out my policy was very well informed, he was able to give me all the information required for me to chose the right cover for our pet :)
The gentleman who assisted me with taking out my policy was very well informed, he was able to give me all the information required for me to chose the right...
Service Rating
Great service
Rebekah -
RSPCA Pet Insurance
Product Review
Service Review
The lovely salesperson made the experience easy to understand and very smooth. She was personable and friendly. The service offered is great value.
The lovely salesperson made the experience easy to understand and very smooth. she was personable and friendly. the service offered is great value.
Product Rating
Service Rating
See above
Thomas Barker -
RSPCA Pet Insurance
Product Review
Service Review
Clear explanation of cover available. Courteous customer service officer./ Prompt remittance of cover via Email: competitive quote
Clear explanation of cover available. courteous customer service officer./ prompt remittance of cover via email: competitive quote
Product Rating
Service Rating
Great customer service. thank you!
Trusted Customer -
RSPCA Pet Insurance
Product Review
Service Review
Merisa was lovely and knew her product knowledge.
Merisa was lovely and knew her product knowledge.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The telephone service was excellent. My options were explained clearly and the price was half what I was originally paying for my two dogs.
Explained everything really well and we're very friendly.
Service Rating
Would recommend to anyone. peace of mind when accidents happen.
Patricia Ciantar -
RSPCA Pet Insurance
Service Review
Very friendly knowledgeable staff not pushy.
Very helpful...not pushy in their approached...true to their word ar getting back to me. knew the products well.
Service Rating
KYLIE -
RSPCA Pet Insurance
Service Review
Great customer service, very informative, the staff member spent the time to answer my questions about the comparisons with me taking out cover through my health fund compared to RSPCA pet insurance. I would recommend it to others.
Great service and easy to chat to would glad recommend them
Service Rating
Very good service
Trusted Customer -
RSPCA Pet Insurance
Service Review
Excellent service ...I was recommended by my sister who has insurance with you guys
The gentleman who assisted me with taking out my policy was very well informed, he was able to give me all the information required for me to chose the right...
Service Rating
Better attention to details
Rebekah -
RSPCA Pet Insurance
Service Review
I had I nice conversation with Hayley and it took about 30 minutes to set everything up wich was all fine. Unfortunately I noticed in the policy a few mistakes in spelling of my dogs name (Lly instead of Lily) and date of birth (1/11 instead of 25/11). I think that are just sloppy mistakes, clearly the person filling this out wasn't paying attention or didn't check things afterwards. It's a bit frustrating you take that long to set it up, rspca takes a long time explaining all the terms and conditions but don't take the time to double check details.
The lovely salesperson made the experience easy to understand and very smooth. she was personable and friendly. the service offered is great value.
Service Rating
Great experience
Thomas Barker -
RSPCA Pet Insurance
Service Review
Explained everything really well and we're very friendly.
Clear explanation of cover available. courteous customer service officer./ prompt remittance of cover via email: competitive quote
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very helpful...not pushy in their approached...true to their word ar getting back to me. Knew the products well.
Merisa was lovely and knew her product knowledge.
Service Rating
Great and easy
Paula Horgan -
RSPCA Pet Insurance
Service Review
Great service and easy to chat to would glad recommend them
Great customer service from kieran rspca pet insurance hope fully when we go to make claims we are covered :)
Service Rating
Deirdre Mccann -
RSPCA Pet Insurance
Service Review
The gentleman who assisted me With taking out my policy was very well informed, he was able to give me all the information required for me to chose the right cover for our pet :)
Lady on telephone was great
Service Rating
Great service
Luke Harper -
RSPCA Pet Insurance
Service Review
The lovely salesperson made the experience easy to understand and very smooth. She was personable and friendly. The service offered is great value.
Beautifully handled
Service Rating
See above
Trusted Customer -
RSPCA Pet Insurance
Service Review
Clear explanation of cover available. Courteous customer service officer./ Prompt remittance of cover via Email: competitive quote
Excellent product knowledge of team member. extremely timely and considerate with each and every call. kept his word on ringing at certain times that were ire...
Service Rating
Great customer service. thank you!
Daniella Goldwater -
RSPCA Pet Insurance
Service Review
Merisa was lovely and knew her product knowledge.
Answered all my questions never left me on hold
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Would recommend to anyone. peace of mind when accidents happen.
Rosemary SEMMENS -
RSPCA Pet Insurance
Product Review
Product Rating
Very good service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Very helpful and friendly
Very helpful and friendly
Product Rating
Great experience
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product Rating
Great and easy
KYLIE -
RSPCA Pet Insurance
Product Review
Product Rating
Great service
Rebekah -
RSPCA Pet Insurance
Product Review
Product Rating
See above
Thomas Barker -
RSPCA Pet Insurance
Product Review
Product Rating
Great customer service. thank you!
Trusted Customer -