Read what our customers are saying
Very friendly staff
Theresa Tran -
RSPCA Pet Insurance
Product Review
Competitive price with no excess
Service Review
Very helpful and friendly staff
Very helpful and friendly staff
Product Rating
Service Rating
Megan O'donnell -
RSPCA Pet Insurance
Product Review
Covers what I need for my pet
Service Review
Rspca funds go back to the chatity
Rspca funds go back to the chatity
Product Rating
Service Rating
Found them a delight to deal with
Vanita Binaisse -
RSPCA Pet Insurance
Product Review
Great customer service Very polite Honest Prompt Respectful Good value for money
Service Review
They were well mannered on the phone They explained my options in detail They spoke respectfully about my pet using their name They called back when they said they would
They were well mannered on the phone they explained my options in detail they spoke respectfully about my pet using their name they called back when they...
Product Rating
Service Rating
Barbara Ratcliffe -
RSPCA Pet Insurance
Service Review
I received excellent information and a very pleasant rapport with the young man that dealt with my application to insure my dog Ruby
I received excellent information and a very pleasant rapport with the young man that dealt with my application to insure my dog ruby
Service Rating
Ripped off
Susan -
RSPCA Pet Insurance
Service Review
They lured me with statements of incentives. My first claim for a basic consult was $50 return. I got $9.95, not what they said they would do. $66 per mth cover. Forget it. Cancel my registration, I'll be going elsewhere for pet insurance.
They lured me with statements of incentives. my first claim for a basic consult was $50 return. i got $9.95, not what they said they would do. $66 per mth...
Service Rating
Kaye Black -
RSPCA Pet Insurance
Product Review
I am happy with RSPCA thankyou
Service Review
Very thorough explanation. The questions I asked were answered clearly. Very polite operater.
Very thorough explanation. the questions i asked were answered clearly. very polite operater.
Product Rating
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
I wanted to make sure my dogs were covered and explained why and the lady was very kind and thoughtful n gave me full cover
Service Review
Great people great customer service
Great people great customer service
Product Rating
Service Rating
Therese Old -
RSPCA Pet Insurance
Service Review
Lady on the phone was helpful and professional. Was easy to talk too even though the poor thing had a lot of words she has to say haha
Lady on the phone was helpful and professional. was easy to talk too even though the poor thing had a lot of words she has to say haha
Service Rating
Great service
Kari Mudie -
RSPCA Pet Insurance
Service Review
Very helpful explanation of policy & lovely friendly service
Very helpful explanation of policy & lovely friendly service
Service Rating
Helen Cochrane -
RSPCA Pet Insurance
Service Review
Service was good and quick. The guy I spoke to was very helpful
Service was good and quick. the guy i spoke to was very helpful
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
The quote process was easy, however a follow up call everyday was a bit too pushy for my liking. When I chose to go ahead with the purchase I found my payment options very limited and inconvenient. Notwothstanding it was a reasonablly straight forward process.
The quote process was easy, however a follow up call everyday was a bit too pushy for my liking. when i chose to go ahead with the purchase i found my payment...
Service Rating
Good representative
Monique Turmine -
RSPCA Pet Insurance
Product Review
I think it's probably too early to rate the insurance since i have not used it yet. Ask me again after I've had to make a few claims.
Service Review
Knew what she was talking about, engaging and not pushy.
Knew what she was talking about, engaging and not pushy.
Product Rating
Service Rating
Very friendly staff
Kaye Black -
RSPCA Pet Insurance
Service Review
Very helpful and friendly staff
Very thorough explanation. the questions i asked were answered clearly. very polite operater.
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Rspca funds go back to the chatity
Great people great customer service
Service Rating
Found them a delight to deal with
Therese Old -
RSPCA Pet Insurance
Service Review
They were well mannered on the phone They explained my options in detail They spoke respectfully about my pet using their name They called back when they said they would
Lady on the phone was helpful and professional. was easy to talk too even though the poor thing had a lot of words she has to say haha
Service Rating
Kari Mudie -
RSPCA Pet Insurance
Service Review
I received excellent information and a very pleasant rapport with the young man that dealt with my application to insure my dog Ruby
Very helpful explanation of policy & lovely friendly service
Service Rating
Ripped off
Helen Cochrane -
RSPCA Pet Insurance
Service Review
They lured me with statements of incentives. My first claim for a basic consult was $50 return. I got $9.95, not what they said they would do. $66 per mth cover. Forget it. Cancel my registration, I'll be going elsewhere for pet insurance.
Service was good and quick. the guy i spoke to was very helpful
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Very thorough explanation. The questions I asked were answered clearly. Very polite operater.
The quote process was easy, however a follow up call everyday was a bit too pushy for my liking. when i chose to go ahead with the purchase i found my payment...
Service Rating
Monique Turmine -
RSPCA Pet Insurance
Service Review
Great people great customer service
Knew what she was talking about, engaging and not pushy.
Service Rating
Sharon James -
RSPCA Pet Insurance
Service Review
Lady on the phone was helpful and professional. Was easy to talk too even though the poor thing had a lot of words she has to say haha
Hayley was great on the phone, i was a little worried about pre existing claims as a friend of mine got stung with this clause. i adopted my pet and have had...
Service Rating
Great service
Bronwyn Taylor -
RSPCA Pet Insurance
Service Review
Very helpful explanation of policy & lovely friendly service
The customer service was good, but some information details are incorrect on the policy paper's.
Service Rating
Rebekah Baker -
RSPCA Pet Insurance
Service Review
Service was good and quick. The guy I spoke to was very helpful
Nick was friendly and very helpful. easy experience
Service Rating
Rod Mckenzie -
RSPCA Pet Insurance
Service Review
The quote process was easy, however a follow up call everyday was a bit too pushy for my liking. When I chose to go ahead with the purchase I found my payment options very limited and inconvenient. Notwothstanding it was a reasonablly straight forward process.
Simple and easy to get pet insurance sorted. i like the flexibility of fortnightly payments.
Service Rating
Good representative
Gayle Elliott -
RSPCA Pet Insurance
Service Review
Knew what she was talking about, engaging and not pushy.
The ladies i spoke to where excellent.. very friendly and helpful
Service Rating
Very friendly staff
Theresa Tran -
RSPCA Pet Insurance
Product Review
Competitive price with no excess
Competitive price with no excess
Product Rating
Megan O'donnell -
RSPCA Pet Insurance
Product Review
Covers what I need for my pet
Covers what I need for my pet
Product Rating
Found them a delight to deal with
Vanita Binaisse -
RSPCA Pet Insurance
Product Review
Great customer service Very polite Honest Prompt Respectful Good value for money
Great customer service Very polite Honest Prompt Respectful Good value for money
Product Rating
Kaye Black -
RSPCA Pet Insurance
Product Review
I am happy with RSPCA thankyou
I am happy with RSPCA thankyou
Product Rating
Trusted Customer -
RSPCA Pet Insurance
Product Review
I wanted to make sure my dogs were covered and explained why and the lady was very kind and thoughtful n gave me full cover
I wanted to make sure my dogs were covered and explained why and the lady was very kind and thoughtful n gave me full cover
Product Rating
Good representative
Monique Turmine -
RSPCA Pet Insurance
Product Review
I think it's probably too early to rate the insurance since i have not used it yet. Ask me again after I've had to make a few claims.
I think it's probably too early to rate the insurance since i have not used it yet. Ask me again after I've had to make a few claims.