RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.
Rated /5 from 408340782793 Reviews
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Keep up the good work rspca
Sharon James -
RSPCA Pet Insurance
Product Review
My last dog cost me thousands with treatment, operations, so not going through that again Wally is now covered.
Service Review
Hayley was great on the phone, I was a little worried about pre existing claims as a friend of mine got stung with this clause. I adopted my pet and have had him for a few months but Hayley assured me that I would be covered as Wally is in perfect health and will not get stung with this clause. I did get other quotes but Hayley explained a few conditions that my Staffy could get which made me go with RSPCA.
Hayley was great on the phone, i was a little worried about pre existing claims as a friend of mine got stung with this clause. i adopted my pet and have had...
Product Rating
Service Rating
Bronwyn Taylor -
RSPCA Pet Insurance
Service Review
The customer service was good, but some information details are incorrect on the policy paper's.
The customer service was good, but some information details are incorrect on the policy paper's.
Service Rating
Rebekah Baker -
RSPCA Pet Insurance
Service Review
Nick was friendly and very helpful. Easy experience
Nick was friendly and very helpful. easy experience
Service Rating
Very simple and straight forward process. highly recommend
Rod Mckenzie -
RSPCA Pet Insurance
Service Review
Simple and easy to get pet insurance sorted. I like the flexibility of fortnightly payments.
Simple and easy to get pet insurance sorted. i like the flexibility of fortnightly payments.
Service Rating
Excellent
Gayle Elliott -
RSPCA Pet Insurance
Product Review
Excellent price... Wasn't as much as I thought..
Service Review
The ladies I spoke to where excellent.. Very friendly and helpful
The ladies i spoke to where excellent.. very friendly and helpful
Product Rating
Service Rating
Great service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great coverage and options available
Service Review
The followup after I looked into an online quote was great. I received a telephone call while driving to buy our new puppy and then a further call after hours at a more convenient time. Articulate and helpful. Explained the benefits well and made the process simple.
The followup after i looked into an online quote was great. i received a telephone call while driving to buy our new puppy and then a further call after hours...
Product Rating
Service Rating
Helpful
Rebecca Papalia -
RSPCA Pet Insurance
Product Review
It covers the basics and more
Service Review
They were really friendly and helpful with all the question I have for them and to help me start up the pet insurances. thank you
They were really friendly and helpful with all the question i have for them and to help me start up the pet insurances. thank you
Product Rating
Service Rating
Tricia Bailly -
RSPCA Pet Insurance
Product Review
We have had a previous policy for 10 years and trust the brand; even though RAC was $20 cheaper per month with same policy inclusions/exclusions
Service Review
Consultant was very professional, courteous and knowledgable
Consultant was very professional, courteous and knowledgable
Product Rating
Service Rating
Very good
Trusted Customer -
RSPCA Pet Insurance
Product Review
Covers everything I need it to, lets me use my preferred vet.
Service Review
Very friendly and helpful.
Very friendly and helpful.
Product Rating
Service Rating
Matt Haskett -
RSPCA Pet Insurance
Product Review
Because there is a lot of your product disclosure statement that is vague and avoids being CLEAR. The lovely person on the phone could answer all my questions and there was zero reasons why PDS was written the way it was. Wasted a lot of my time reading it forcing me to call up.
Service Review
Can’t I just give 5 stars? Why must I write in this to continue
Can’t i just give 5 stars? why must i write in this to continue
Product Rating
Service Rating
Helful service, knowledgeable and considerrate consultant
Carmelo Dell'olio -
RSPCA Pet Insurance
Product Review
Close to old insurance premium, but slightly more expensive.
Service Review
Service was very helpful. Hayley was an outstanding consultant, able to understand my situation. She was very knowledgeable of the products on offer. She also called me back later in the day, allowing time for me to discuss the insurance terms with my wife before taking out the insurance.
Service was very helpful. hayley was an outstanding consultant, able to understand my situation. she was very knowledgeable of the products on offer. she also...
Product Rating
Service Rating
Luke Dickinson -
RSPCA Pet Insurance
Service Review
Hayley provided amazing customer service and was super helpful through-out the process.
Hayley provided amazing customer service and was super helpful through-out the process.
Service Rating
Keep up the good work rspca
Trusted Customer -
RSPCA Pet Insurance
Service Review
Hayley was great on the phone, I was a little worried about pre existing claims as a friend of mine got stung with this clause. I adopted my pet and have had him for a few months but Hayley assured me that I would be covered as Wally is in perfect health and will not get stung with this clause. I did get other quotes but Hayley explained a few conditions that my Staffy could get which made me go with RSPCA.
The followup after i looked into an online quote was great. i received a telephone call while driving to buy our new puppy and then a further call after hours...
Service Rating
Tricia Bailly -
RSPCA Pet Insurance
Service Review
The customer service was good, but some information details are incorrect on the policy paper's.
Consultant was very professional, courteous and knowledgable
Service Rating
Trusted Customer -
RSPCA Pet Insurance
Service Review
Nick was friendly and very helpful. Easy experience
Very friendly and helpful.
Service Rating
Very simple and straight forward process. highly recommend
Matt Haskett -
RSPCA Pet Insurance
Service Review
Simple and easy to get pet insurance sorted. I like the flexibility of fortnightly payments.
Can’t i just give 5 stars? why must i write in this to continue
Service Rating
Excellent
Carmelo Dell'olio -
RSPCA Pet Insurance
Service Review
The ladies I spoke to where excellent.. Very friendly and helpful
Service was very helpful. hayley was an outstanding consultant, able to understand my situation. she was very knowledgeable of the products on offer. she also...
Service Rating
Great service
Luke Dickinson -
RSPCA Pet Insurance
Service Review
The followup after I looked into an online quote was great. I received a telephone call while driving to buy our new puppy and then a further call after hours at a more convenient time. Articulate and helpful. Explained the benefits well and made the process simple.
Hayley provided amazing customer service and was super helpful through-out the process.
Service Rating
Helpful
Justin Andrejic -
RSPCA Pet Insurance
Service Review
They were really friendly and helpful with all the question I have for them and to help me start up the pet insurances. thank you
Just did a great job. made it easy
Service Rating
Shane Staude -
RSPCA Pet Insurance
Service Review
Consultant was very professional, courteous and knowledgable
Great customer service. the man i spoke to was warm welcoming and friendly. he knew the policies and answered all me questions. as a result i have chosen to...
Service Rating
Very good
Lauren Newman -
RSPCA Pet Insurance
Service Review
Very friendly and helpful.
The customer service rep that i spoke to was what made the who experience fantastic. sadly i can’t remember her name, but she was so friendly, very personable,...
Service Rating
Peter Evans -
RSPCA Pet Insurance
Service Review
Can’t I just give 5 stars? Why must I write in this to continue
After a few hassles, following my email on 15th jan and not receiving a single reply.things worked out fine. i wish to give jessie a huge hug, she was so...
Service Rating
Helful service, knowledgeable and considerrate consultant
Sam Marinan -
RSPCA Pet Insurance
Service Review
Service was very helpful. Hayley was an outstanding consultant, able to understand my situation. She was very knowledgeable of the products on offer. She also called me back later in the day, allowing time for me to discuss the insurance terms with my wife before taking out the insurance.
I simply asked for a quote online and then i received a whilwind conversation which made me feel pressured into buying the policy with minimal or confusing...
Service Rating
Vinifer Wadia -
RSPCA Pet Insurance
Service Review
Hayley provided amazing customer service and was super helpful through-out the process.
Disclaimer and disclosure repeated several times even after a response. very tedious on the phone. however the consultant allan was helpful
Service Rating
Keep up the good work rspca
Sharon James -
RSPCA Pet Insurance
Product Review
My last dog cost me thousands with treatment, operations, so not going through that again Wally is now covered.
My last dog cost me thousands with treatment, operations, so not going through that again Wally is now covered.
Product Rating
Excellent
Gayle Elliott -
RSPCA Pet Insurance
Product Review
Excellent price... Wasn't as much as I thought..
Excellent price... Wasn't as much as I thought..
Product Rating
Great service
Trusted Customer -
RSPCA Pet Insurance
Product Review
Great coverage and options available
Great coverage and options available
Product Rating
Helpful
Rebecca Papalia -
RSPCA Pet Insurance
Product Review
It covers the basics and more
It covers the basics and more
Product Rating
Tricia Bailly -
RSPCA Pet Insurance
Product Review
We have had a previous policy for 10 years and trust the brand; even though RAC was $20 cheaper per month with same policy inclusions/exclusions
We have had a previous policy for 10 years and trust the brand; even though RAC was $20 cheaper per month with same policy inclusions/exclusions
Product Rating
Very good
Trusted Customer -
RSPCA Pet Insurance
Product Review
Covers everything I need it to, lets me use my preferred vet.
Covers everything I need it to, lets me use my preferred vet.
Product Rating
Matt Haskett -
RSPCA Pet Insurance
Product Review
Because there is a lot of your product disclosure statement that is vague and avoids being CLEAR. The lovely person on the phone could answer all my questions and there was zero reasons why PDS was written the way it was. Wasted a lot of my time reading it forcing me to call up.
Because there is a lot of your product disclosure statement that is vague and avoids being CLEAR. The lovely person on the phone could answer all my questions and there was zero reasons why PDS was written the way it was. Wasted a lot of my time reading it forcing me to call up.
Product Rating
Helful service, knowledgeable and considerrate consultant
Carmelo Dell'olio -
RSPCA Pet Insurance
Product Review
Close to old insurance premium, but slightly more expensive.
Close to old insurance premium, but slightly more expensive.