RSPCA Pet Insurance Reviews
92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.
Rated /5 from 408340782793 Reviews
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Customer service officer - ash on 10.1.17 was very accommodating with creating two policies. explained…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Customer service officer - Ash on 10.1.17 was very accommodating with creating two policies. Explained if I adopted the 2nd RSPCA kitten 'Merlin' to just simply ring up and the policies could be started earlier than 11.59pm on the 18.1.17. This was not the case as on 16.1.17 I was told the only way to start this policy was to cancel it & the account debit also. What was meant to be a happy time was destroyed by your Customer service staff & these kittens were not covered for a few days because of your procedures. On this day I had asked why the need to cancel the policy as it hadn't started yet and I also could not log onto your portal because the policy hadn't started. The response I got was the policy needs to be cancelled, I also rate this question as poor.
Customer service officer - ash on 10.1.17 was very accommodating with creating two policies. explained if i adopted the 2nd rspca kitten 'merlin' to just...
Service Rating
Haven't needed to claim yet so how am i to know if there good to…
Trusted Customer -
RSPCA Pet Insurance
Product Review
there is cheaper ones on the market , for $5 less a month i could get everything the same as RSPCA and that includes the extra 2.+a month for vet visits. But haven't had to deal with RSPCA for anything .
Service Review
Haven't needed to claim yet so how am i to know if there good to deal with. I did take out the with RSPCA cover because they are known to just about everybody.
Haven't needed to claim yet so how am i to know if there good to deal with. i did take out the with rspca cover because they are known to just about everybody.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Helpful info & asssitance in signing up Thank you
Helpful info & asssitance in signing up thank you
Service Rating
I only just got this, but it looks great and the service i go in setting…
Trusted Customer -
RSPCA Pet Insurance
Product Review
I got the middle level of cover, and it will be good protection for my fury friend.
Service Review
I only just got this, but it looks great and the service I go in setting it up through the client service team was nothing short of perfect.
I only just got this, but it looks great and the service i go in setting it up through the client service team was nothing short of perfect.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
It gives a lower annual maximum than competitors but the rest of the policy is on a par. I am pleased some of our policy funds will go to support the RSPCA.
Service Review
It was easy to take out.
It was easy to take out.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Haven't had a chance to really investigate as yet, but sounds as if it is very comprehensive and gives me peace of mind to know my puppy is covered.
Service Review
This is the first time I have purchased pet insurance and found Lilly very helpful.
This is the first time i have purchased pet insurance and found lilly very helpful.
Product Rating
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
I will give you a rating when I read the policy
I will give you a rating when i read the policy
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product range is good but would prefer to read the disclosure statement rather than having to listen to it read out over the phone
Service Review
Overall consultation was very good and helpful
Overall consultation was very good and helpful
Product Rating
Service Rating
Cheapest around plus top cover with all the extras you didn't expect.... great value for…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Cheapest around plus top cover with all the extras you didn't expect.... Great value for the price
Cheapest around plus top cover with all the extras you didn't expect.... great value for the price
Service Rating
So far so good, kim that i spoke to was very patient and willing to…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Didn't appreciate being woken this morning by a phone call that was 'by mistake'.
Service Review
so far so good, Kim that I spoke to was very patient and willing to go the extra mile to find answers questions she wasn' t scared to admit she didn't know but could find out.
So far so good, kim that i spoke to was very patient and willing to go the extra mile to find answers questions she wasn' t scared to admit she didn't know ...
Product Rating
Service Rating
The service was good. i got all the information i needed, all my questions were…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The service was good. I got all the information I needed, all my questions were answered and I get to help an organization that's close to my heart.
The service was good. i got all the information i needed, all my questions were answered and i get to help an organization that's close to my heart.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good to know my dog is now safe and covered
Service Review
Amazing
Amazing
Product Rating
Service Rating
Customer service officer - ash on 10.1.17 was very accommodating with creating two policies. explained…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Customer service officer - Ash on 10.1.17 was very accommodating with creating two policies. Explained if I adopted the 2nd RSPCA kitten 'Merlin' to just simply ring up and the policies could be started earlier than 11.59pm on the 18.1.17. This was not the case as on 16.1.17 I was told the only way to start this policy was to cancel it & the account debit also. What was meant to be a happy time was destroyed by your Customer service staff & these kittens were not covered for a few days because of your procedures. On this day I had asked why the need to cancel the policy as it hadn't started yet and I also could not log onto your portal because the policy hadn't started. The response I got was the policy needs to be cancelled, I also rate this question as poor.
This is the first time i have purchased pet insurance and found lilly very helpful.
Service Rating
Haven't needed to claim yet so how am i to know if there good to…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Haven't needed to claim yet so how am i to know if there good to deal with. I did take out the with RSPCA cover because they are known to just about everybody.
I will give you a rating when i read the policy
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Helpful info & asssitance in signing up Thank you
Overall consultation was very good and helpful
Service Rating
I only just got this, but it looks great and the service i go in setting…
Trusted Customer -
RSPCA Pet Insurance
Service Review
I only just got this, but it looks great and the service I go in setting it up through the client service team was nothing short of perfect.
Cheapest around plus top cover with all the extras you didn't expect.... great value for the price
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
It was easy to take out.
The service was good. i got all the information i needed, all my questions were answered and i get to help an organization that's close to my heart.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
This is the first time I have purchased pet insurance and found Lilly very helpful.
Amazing
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
I will give you a rating when I read the policy
Really lovely phone manner, well explained and well understood by the operator
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Overall consultation was very good and helpful
I think your service was excellent
Service Rating
Cheapest around plus top cover with all the extras you didn't expect.... great value for…
Trusted Customer -
RSPCA Pet Insurance
Service Review
Cheapest around plus top cover with all the extras you didn't expect.... Great value for the price
The person i spoke to was very helpful.
Service Rating
So far so good, kim that i spoke to was very patient and willing to…
Trusted Customer -
RSPCA Pet Insurance
Service Review
so far so good, Kim that I spoke to was very patient and willing to go the extra mile to find answers questions she wasn' t scared to admit she didn't know but could find out.
Rspca pet insurance were quick to ring me to get me to sign up but trying to cancel a policy is absolutely ridiculous not happy at all.
Service Rating
The service was good. i got all the information i needed, all my questions were…
Trusted Customer -
RSPCA Pet Insurance
Service Review
The service was good. I got all the information I needed, all my questions were answered and I get to help an organization that's close to my heart.
Excellent customer service and explanation of the policy.
Service Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Service Review
Amazing
No one is perfect but you came close and great and clear information given questions answered politely spoken to politely well done rspca.
Service Rating
Haven't needed to claim yet so how am i to know if there good to…
Trusted Customer -
RSPCA Pet Insurance
Product Review
there is cheaper ones on the market , for $5 less a month i could get everything the same as RSPCA and that includes the extra 2.+a month for vet visits. But haven't had to deal with RSPCA for anything .
there is cheaper ones on the market , for $5 less a month i could get everything the same as RSPCA and that includes the extra 2.+a month for vet visits. But haven't had to deal with RSPCA for anything .
Product Rating
I only just got this, but it looks great and the service i go in setting…
Trusted Customer -
RSPCA Pet Insurance
Product Review
I got the middle level of cover, and it will be good protection for my fury friend.
I got the middle level of cover, and it will be good protection for my fury friend.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
It gives a lower annual maximum than competitors but the rest of the policy is on a par. I am pleased some of our policy funds will go to support the RSPCA.
It gives a lower annual maximum than competitors but the rest of the policy is on a par. I am pleased some of our policy funds will go to support the RSPCA.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Haven't had a chance to really investigate as yet, but sounds as if it is very comprehensive and gives me peace of mind to know my puppy is covered.
Haven't had a chance to really investigate as yet, but sounds as if it is very comprehensive and gives me peace of mind to know my puppy is covered.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Product range is good but would prefer to read the disclosure statement rather than having to listen to it read out over the phone
Product range is good but would prefer to read the disclosure statement rather than having to listen to it read out over the phone
Product Rating
So far so good, kim that i spoke to was very patient and willing to…
Trusted Customer -
RSPCA Pet Insurance
Product Review
Didn't appreciate being woken this morning by a phone call that was 'by mistake'.
Didn't appreciate being woken this morning by a phone call that was 'by mistake'.
Product Rating
My service feedback with rspca pet insurance
Trusted Customer -
RSPCA Pet Insurance
Product Review
Good to know my dog is now safe and covered
Good to know my dog is now safe and covered