RSPCA Pet Insurance Reviews

92 92 90% of our customers are pleased with our products and services out of 4,083 4,078 2,793 customer reviews.

Rated 4.64.64.5/5 from 408340782793 Reviews

Service Reviews Product Reviews

Authentic reviews powered by Feefo

Read what our customers are saying

Trusted Customer - Rated 3.5 out of 5

RSPCA Pet Insurance

Product Review

Good price and hopefully good value (I won’t know til I need to use it). Found it frustrating he was going to charge me on 30 Oct for a month of coverage (2 days for $66!) until I insisted he change the date. I feel for those who don’t double check and get shafted. My only motivation was for some of the amount to go to the RSPCA

Service Review

The staff member was ok. Courteous enough but didn’t really listen carefully to my questions. Felt very scripted.

The staff member was ok. courteous enough but didn’t really listen carefully to my questions. felt very scripted.

Product Rating

Service Rating

10/10

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They were very friendly on the phone, answered all my questions and didn't make me hate buying insurance!

Service Rating

Excellent customer service

Brian Ziolkowski - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Very knowledgeable and friendly- encouraging bc she had pets too and had insurance- had real life examples that put me over the line to finally get insurance- look forward to our relationship as she described your service as one that knows what pets need and are going through!

Very knowledgeable and friendly- encouraging bc she had pets too and had insurance- had real life examples that put me over the line to finally get insurance-...

Product Rating

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Irene was very friendly and informative. Explained everything clearly and allowed time to discuss with my husband.

Irene was very friendly and informative. explained everything clearly and allowed time to discuss with my husband.

Service Rating

Jade Stevensen - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Service Review

Excellent customer service staff

Product Rating

Service Rating

Professional

Ljiljana PETRESKA - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

YES , WILL RECOMEND THEM

Yes , will recomend them

Service Rating

Very good

Michelle Dever - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Pet Insurance for my dog .

Service Review

The girl who looked after me was patient and knowledgeable

Product Rating

Service Rating

Rob Robinson - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Explained everything to me very well

Service Review

Customer service was excellent, very helpful,

Product Rating

Service Rating

Christine Dale - Rated 5 out of 5

RSPCA Pet Insurance

Product Review

Good value and peace of mind

Service Review

Customer service person was friendly and e plained thongs simply and comprehensive over the phone. Very satisfied.

Customer service person was friendly and e plained thongs simply and comprehensive over the phone. very satisfied.

Product Rating

Service Rating

Excellent

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Prompt, polite and informative.

Service Rating

Had to wait a long time for a consultant

Kimberley Alver - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

I was happy with the information but took too long to speak with the consultant. She was lovely though very efficient

I was happy with the information but took too long to speak with the consultant. she was lovely though very efficient

Service Rating

Jolene Tune - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very friendly and informative customer service

Service Rating

Michelle Dever - Rated 3 out of 5

RSPCA Pet Insurance

Service Review

The staff member was ok. Courteous enough but didn’t really listen carefully to my questions. Felt very scripted.

The girl who looked after me was patient and knowledgeable

Service Rating

10/10

Rob Robinson - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

They were very friendly on the phone, answered all my questions and didn't make me hate buying insurance!

Customer service was excellent, very helpful,

Service Rating

Excellent customer service

Christine Dale - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Customer service person was friendly and e plained thongs simply and comprehensive over the phone. very satisfied.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Irene was very friendly and informative. Explained everything clearly and allowed time to discuss with my husband.

Prompt, polite and informative.

Service Rating

Kimberley Alver - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Excellent customer service staff

I was happy with the information but took too long to speak with the consultant. she was lovely though very efficient

Service Rating

Professional

Jolene Tune - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

YES , WILL RECOMEND THEM

Very friendly and informative customer service

Service Rating

Very good

Hayley Koh - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

The girl who looked after me was patient and knowledgeable

Everything was explained very clearly. the person (sorry i forgot name) was extremely good.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Customer service was excellent, very helpful,

Sales guy was lovely and chatty but only told me about one level of cover (the expensive one). i couldn't get a quote without signing up but could cancel the...

Service Rating

Pandora Saintclair Hope - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Customer service person was friendly and e plained thongs simply and comprehensive over the phone. Very satisfied.

The insurance brochure is not really clear. you offer 3 levels, but do not list each level individually and their benefits/ disadvantages. upon a phone call...

Service Rating

Excellent

Rebecca Burro - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Prompt, polite and informative.

Helpful and the process was very straight forward.

Service Rating

Had to wait a long time for a consultant

Cherie Van Gastel - Rated 4 out of 5

RSPCA Pet Insurance

Service Review

I was happy with the information but took too long to speak with the consultant. She was lovely though very efficient

Informative and helpful. friendly. no pressure applied.

Service Rating

Trusted Customer - Rated 5 out of 5

RSPCA Pet Insurance

Service Review

Very friendly and informative customer service

You are very lovely and knowledgeable. hopefully hunter will be secured in your hands. he is a gumtree baby and we have a most wonderful fellow *** he made kj...